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Questions about your account, matches or safety, or ideas to make Soolmate better — we’d love to hear from you.

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Safety Center

Human-backed profile verification, so you connect with real people, not bots.
Zero tolerance for spam, harassment and abuse — accounts that break the rules are suspended or terminated.
Safeguards, reporting tools and moderation practices to keep the community safe.
Privacy you control: choose who sees you, and location is only used with your explicit permission.

Take your time. Get to know a match through chat before sharing personal details such as your address or workplace.
Never send money or share financial information with someone you’ve met online, however convincing the reason.
Keep your account private. Don’t share your login details, and don’t let anyone else use your account.
Meet in public. For a first date, choose a busy public place, tell a friend your plans and arrange your own transport.
Trust your instincts and report it. If someone harasses, threatens or misrepresents themselves, report them in the app or email support@soolmate.com.

If you are ever in immediate danger, contact your local emergency services.